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Knowledge Base

  

Problem

You may see the following error message:

"Validate certificate passphrase is incorrect"


Cause

This problem occurs when there is a passphrase assigned to the private key.


Resolution

You should remove the private key passphrase by running the following command:  

openssl rsa -in [file1.key] -out [file2.key] 

Enter the passphrase and [file2.key] is now the unprotected private key.


Note:
We do not recommend this procedure due to security issues. By disabling the passphrase, a risk remains that the unencrypted key may be compromised. Please ensure that the permissions on that file allow only 'root' or 'web server user' to read it. Preferably start your web server as root, but run as another server, and have the key readable only by root.

Also, this workaround will not work if you do not have access to the original pass phrase. If this is the case, we recommend you to create a new CSR and reissue your certificate in your MySSL account. 

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