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Knowledge Base

  

Problem

It may appear the following error message during the installation:

“Cannot find object or property 0x80092004”


Cause

You run the import command on a computer or machine which is different from the one you used to originally generate the .inf and CSR files.


Resolution

You should run the following command on the same machine than the request file was generated from: 

certreq -accept Filename (Filename is the name of the .txt file that the server certificate is saved to.) 

You can consult Live Communication server installation instructions for further information. And if the problem persists, please reissue the certificate through your MySSL account

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